Agarose

FQA:

Q1 Can i get some samples

A1 Yes, we can supply the free sample, but the shipping cost be paid by our customers.

Q2 How to start orders or make payments

A2 Proforma invoice will be sent first after confirmation of order, enclosed our bank information. Payment by T/T, L/C or Paypal or Escrow(Alibaba).

Q3 How to confirm the Product Quality before placing orders

A3 You can get free samples for some products,you only need to pay the shipping cost or arrange a courier to us and take the samples. You can send us your product specifications and requests,we will manufacture the products according to your requests.

Q4 What's your MOQ

A4 Our MOQ is 1kg. But usually we accept less quantity such as 100g on the condition that sample charge is 100% paid.

Q5 How about delivery leadtime

A5 Delivery lead time: About 3-5 days after payment confirmed. (Chinese holiday not included)

Q6 Is there a discount

A6 Different quantity has different discount.

Q7 How do you treat quality complaint

A7 First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.

Q8 How to contact us

A8 You can chat with us by Trademanager,MSN&Skype Online.

    You can choose your interested products and send inquiry to us.

    You can dial our telephone directly or send Email to us., you will get our reply.